Services And Fees
...For common piano Needs
Piano Tuning ($110) - Getting your piano tuned regularly is the most fundatmental aspect of maintaining your piano. Barring unusual circumstance, your piano will be tuned to the standard pitch of A 440 hz. If your piano has not been serviced regularly or has been exposed to undesireable conditions or treatment, a pitch raise may also be necessary. More >>
Tuning your piano involves the precise adjustment of the approximately 220 strings on your piano. The strings exert around 40,000 pounds of tension on the plate and frame. Changes in humidity, normal use, and basic principles of physics all contribute to a piano going out of tune. Depending on where you live, the amount of humidity fluctuations that your piano is subjected to, the quality and condition of your piano, and how much the piano is played, your piano will likely need to be tuned between one and four times per year. [hide]
Pitch Raise ($40-$60) - A pitch raise is a rudimentary, preliminary tuning done immediately prior to a fine tuning. It is necessary to bring the piano up to standard pitch in situations where circumstances have allowed the piano to fall beyond the reasonable range necessary for a stable fine-tuning. More >>
The pitch on a piano is measured in "cents", with 100-cent increments between any two adjacent notes. If the overall pitch of the piano has deviated significantly (generally 20 or more cents), each string needs to be tightened significantly, with the increased tension causing previously tuned notes to deviate. A pitch raise uses a computer-generated overpull formula to compensate for the overall adjustment, allowing for a stable subsequent fine-tuning. The fee is $40 for up to 50 cents flat and $60 for 50 cent or more flat. [hide]
Repairs (VARIES) - Pianos are composed of thousands different parts made of wood, felt, plastics, rubber and metals. Inevitably, things wear out and break from routine use and age. As a general rule, all parts in a piano can be repaired or replaced as necessary. Benjamin Piano is able to tend to your piano repair needs. More >>
Common repairs include sticking keys, dead notes, broken strings (bass string - $45, treble string - $30), squeaky pedals, and fixing various buzzes, knocks and rattles. Additionally, opting to replace keytops can make an old set of keys look like new again. [hide]
Regulation (CALL) - Regulating is, in a nutshell, adjusting your piano so that it plays the way it was intended to play. A well-regulated piano is a pleasure to play and is responsive to the pianist. More >>
Over time, parts swell and shrink, wear out or fatigue, or otherwise warrant adjustment. With over 10,000 moving parts inside of a piano and approximately 20 unique adjustments possible for each individual note, regulation can be a complex task. You may notice the need for regulation if notes on your piano play differently, if notes don't play when you attempt to play softly, or if notes doubble-strike or sound unusual when played. Regulation can be minor, involving only certain, noticeably problematic notes, or comprehensive, affecting the entire piano. Major regulation work often involves repairing or replacing certain action parts, such as felts and hammers. [hide]
Purchase Consultation ($50) - During a purchase consultation, your prospective piano will get a thorough inspection purposed to determine its overall condition in order to ensure that your purchase will meet your expectations. More >>
Purchasing a used piano is a decision that should be approached with care and caution. What may seem like a great deal could end up being quite the opposite. If you are thinking of buying a used piano from a friend, out of the classifieds, or off of Craigslist, getting input from a qualified technician might be the best investment you make. You don't want to find out later that the piano you just picked up for a couple hundred $$ or even for free actually is not tunable and/or needs hundreds of $$ of repairs. Besides possibly having paid to have it moved, you now have the burden of disposal. And then you're back to needing a piano again. Getting it inspected prior to purchase can save you the trouble. Please note that a purchase consultation is different from an appraisal, which is a comprehensive assessment of a piano's value. During a purchase consultation we will only be able to offer a ballpark idea of the piano's value. [hide]
Appraisal ($75) - An appraisal is purposed to provide the piano owner with a comprehensive, objective assessment of the piano's current value. More >>
Many factors contribute to a piano's value, including, but not limited to, original purchase price, age, condition, equitable replacement value, and geographic region. An appraisal might be needed for insurance purposes or if you are looking to sell the piano. A written appraisal provides the documentation necessary for either. [hide]
Cleaning ($60) - Our comprehensive piano cleaning includes removing major case parts, removing the keys, vacuuming the interior and the key bed, polishing the keytops, and polishing the exterior wood finish.
Humidity Control Systems/Installation - Humidity fluxuations are the predominant reason that pianos go out of tune and develop various other symtpoms that warrant repair and/or regulation. Dampp-Chaser humidity control systems are the most effective way to regulate and stablize the humidity levels in the piano at their intended level of 45% relative humidity, causing pianos to play better, last longer, and stay in tune. More >>
Proper humidity control tightens or prevents loose tuning pins, keys, action parts, soundboard cracks, and prevents sticking keys, rust on strings, and more. Installation of a Dampp-Chaser system typically costs about $485 for an upright piano and $565 for a grand piano. Discounts available! For more information, see our humidity control page. [hide]
Barnes String Covers - Barnes String Covers provide your (grand) piano with added protection from dust, moisture, and other debris that can adversely affect the appearance, condition and sound of your piano. These hand-made covers are made from the finest quality 100% woven wool and are guaranteed to enhance the longevity and environment of your piano. Barnes String Covers are the perfect compliment to a Dampp-Chaser Humidity Control System, as they work together to control the conditions that your piano is subject to. The cover is supported by wooden battens which allow you to play your piano with the cover in place, never touching the strings or muting the sound. More (including a video!) >>
Reasons to consider a Barnes String Cover...
- Never Clean Again! A Barnes String Cover will prevent dust, spills, pet hair and foreign objects from damaging your piano.
- Stop the Rust before it Begins - When dust accumulates inside your piano, it retains moisture and allows rust to quickly develop on the strings and corrosion throughout.
- Moisture Barrier - The presence of excessive moisture in the air will cause rust on the plate and strings and increase the risk of broken strings. A 100% wool string cover will create a moisture barrier to protect.
- Thermal Protection - Temperature and humidity changes are your piano's biggest natural enemy. Barnes String Covers provide a natural insulator for added protection, particularly when combined with a Dampp-Chaser Humidity Control System.
- Preserve Your Piano - Your piano is built to last hundreds of years. However, without supplemental protection, they will deteriorate in a fraction of that time. With a Barnes String Cover you will be able to give the next generation a beautiful gift.
The MSRP of a custom, hand-made Barnes String Cover starts at $399 and varies depending on the size of the piano. [hide]
Supplies - Benjamin Piano also carries an inventory of routine supplies, including Humidistat Pad Treatment (16oz) ($11), Humidistat Pads (4-pack) ($11) and Cory Ultimate Piano Care Kits. ($25). Other products, such as piano benches, bench pads, piano covers, etc. can be ordered upon request.
Smoke Damage Remediation (CALL) - If you experience the misfortune of a fire in your home, church, etc., unless your piano was directly exposed to extreme heat or flame, chances are that your piano can be restored to its previous condition. More >>
Properly treating your piano with the correct cleaners, chemicals, and supplies will be essential to effective smoke odor remediation. Effectively evicting the smoke odors involves removing many piano components and applying a combination of procedures and techniques such as vacuuming, blowing, dry cleaning, chemical treatments, polishing, fogging, and more. Servicing your piano in such a way should be handled by a qualified technician.[hide]



